Best Practices for
Ambur relies on a strong Wi-Fi network to share data between devices. An internet connection is not required, but some functions (e.g. credit card sales) do need it.
Table of Contents
Specific requirements for setting up a network can vary, but start with these general recommendations.
- Use a dedicated router (not a modem/router combination) and broadband internet connection.
- Connect Ambur devices to a password protected network not shared with other devices.
- Follow the router’s startup guide for detailed setup instructions.
- Make sure there is strong, reliable internet connection.
- It is best to connect devices directly to the router whenever possible.
- If range extenders are needed, place them within 40 feet of the router.
- Disable any secondary or guest networks. Instead, use a separate router for guest networks.
Hardware & Connection Speed
Make sure to have the right hardware and connection speed so everything runs smoothly.
Internet providers often supply a single device that works as both a modem and router. Put a modem/router combo in bridge mode and connect a separate router for a more reliable setup.
We recommend a minimum upload speed of 2 Mbps (megabits per second) and latency or “ping” of under 60-80 ms (milliseconds). Talk to your internet provider or run a speed test to check connection speed.
Consider purchasing an upgraded internet package if the restaurant uses the same connection to stream music, offer Wi-Fi to guests, etc. All of these actions affect bandwidth.
The physical location of a router can affect the strength and reliability of a device’s connection.
Open and Elevated
Set up the router in an open area central to the registers’ location. Because of how Wi-Fi signals travel, it is best to elevate the device. Do not put it under a countertop, in a closet, etc.
There should be no major barriers obstructing the line of sight between register(s) and router. This includes brick/concrete walls, metal fixtures, or any other large objects.
Avoid Sources of Interference
Anything that emits a wireless signal can potentially interfere with a network. Set up at least a few feet away from cordless phones, microwaves, wireless cameras, and similar devices.
A network’s range depends on the router in use and environmental factors. Set up the router within about 30 feet of registers. There should be at least two Wi-Fi signal bars lit up on each connected device.