SP700 Printer Setup

The SP700 ticket printer is ideal for restaurants that need to print order tickets to the kitchen. This printer is specially designed to withstand high-temperature kitchen environments.

Table of Contents

Connect Printer to Router

Before starting, you will need Wi-Fi at your location and access to the router. The SP700 is not wireless and must be plugged into a router via physical ethernet connection.

  1. Plug the power cable into the printer's rightmost port & the other end into a power outlet.
  2. Plug an ethernet cable into the printer's '100/10BASE' port
  3. Connect the opposite end of the ethernet cable to a numbered port on the router.
  4. Open the printer’s front lid to reveal the ink ribbon tray.
  5. Place and lock the ribbon into place. Then, close the lid.
  6. Flip the power switch to turn on the printer.
  7. Open the back cover and load the paper.

    Load the paper so it feeds up from the bottom of the roll.

  8. Wait for the READY light to turn solid green.

After connecting the printer, find its IP address, enter it in Ambur, and complete setup.

  1. Turn the printer off.
  2. Hold down the 'Feed' button.
  3. Continue to hold down the 'Feed' button and turn the printer back on.
  4. When you hear the first beep, let go of the 'Feed' button.
  5. Two pieces of paper print out. On the second piece, look for the IP address listed at the bottom.
  6. In Ambur, tap 'Management' and select 'Printers'.
  7. Tap the + button to add a new printer.
  8. Enter printer information and settings.

    Name | Name the printer
    IP Address | Type the IP address listed on the diagnostics receipt.
    Printer Type | Tap to select ‘STAR Line Mode-STAR SP700’.
    Characters Per Row | Leave this set to 0. Changing this setting can cause issues with printing.
    Open Drawer on Print? | Receipt Printers. Toggle on for a connected cash drawer to open each time a receipt prints.
    Kitchen: Print Notes in Red if Possible? | Kitchen Printers. If on, kitchen notes print in red (only on the SP700).
    Kitchen: Print 2x as Wide in Line Mode? | Kitchen Printers. If on, letters on kitchen tickets print twice as wide.
    Kitchen: Print Line Between Items | Kitchen Printers. If on, lines appear on kitchen tickets to separate menu items.
    Raster Font Size | This field only applies to the TSP 100 printer.

  9. Tap to assign group settings.

    Printer Groups | Kitchen Printers. Choose printer groups this printer will print kitchen tickets for.
    Closed Order Devices | Receipt Printers. Pick which devices print a receipt to this printer when an order is closed. Must toggle on ‘Print receipt on order close’ for receipt to print automatically.
    Customer Copy Order Types | Receipt Printers. Prints a customer receipt for selected order types when you send items to the kitchen.
    Customer Receipt Devices | Receipt Printers. Choose which devices need to print open order receipts to this printer.
    Kitchen Copy Devices | Kitchen Printers. Set which devices reprint kitchen tickets to this printer. This does not override assigned kitchen printers for menu items.
    Kitchen Copy Order Types | Kitchen Printers. Assign the printer to print a kitchen ticket for selected order types. Two tickets print if order items are part of a printer group assigned to a printer and order is given this order type.
    Delete Printer | Removes the printer from Ambur.

  10. (optional) Tap the action button and select 'Print Test Sheet' to test the printer.

Printer Permissions

Use permissions to fine tune what a group of users can access when adding or editing printers.

  1. Go to 'Permissions' and choose a user group.
  2. Select 'Printer'.
  3. Modify permissions as needed:

    Toggle whether users in the group can add or delete printers.

    Select ‘Hide’, ‘View’, or ‘Edit’ next to each feature.

    Hide | User Group will not see the feature at the register.
    View | Ability to view but not change the feature.
    Edit | User group can make changes to the feature.