Orders Report

Using the Orders report allows you to see detailed or summary reports of how many orders were taken at each location, which user created each order, and more!

Table of Contents

Run the Report

In Ambur Cloud, run the Orders report to see detailed information about both open and closed orders.

You must be using Ambur version 2.9.1 or above to run this report. Visit our Update the Ambur App support article to learn how to update your app.

  1. Click 'Orders'.
  2. Hover over the dropdown menu to load a custom preset reporting view.

    Hover over a preset to see a description.

  3. Hover over the calendar to select a timeframe.

Report Summary

The Summary section gives an overview of orders by day of the week, location, menu period, and more.

  1. Hover over the menu and select a summary type(s).

    Location | View a summary of all orders by location. (Only appears if you have more than one linked Ambur location)
    Click to view an example of the Location Summary
    Menu period | A summary of orders taken during a particular time of day.
    Click to view an example of the Menu Period Summary
    Order Type | A summary of orders by order type.
    Click to view an example of the Order Type Summary
    Total | A total of all orders taken.
    Click to view an example of the Total Summary
    Day of week | Summary by day of the week that the orders were taken.
    Click to view an example of the Day of week Summary
    Open Date | A Summary of orders on a particular date.
    Click to view an example of the Open Date Summary
    Staff | Total orders taken by a particular staff member.
    Click to view an example of the Staff Summary

  2. Click any table header to sort ascending or descending.
    Click to Enlarge

    Orders | Total number of orders.
    Guests | Total number of guests added to orders.
    Duration | Average time(minutes) orders have been open.
    Item Total | Total dollar amount of all items added to orders.
    Gratuity | The fees you apply that are marked as tip, i.e. gratuity automatically added for large parties.
    Fees | Additional charges to an order, i.e. corkage fees.
    Tax | Total amount of taxes added to orders.
    Discount | Total amount of discounts applied to orders.
    Tip | Payment above amount owed for services.
    Net Sales | Total sales amount for orders.
    Net Sales % | Percentage of the sale to total sales.

Report Details

The Details section breaks down the Orders report by order.

Click to Enlarge

Order Name | The name applied to an order at the register.
Order No | The order tally.
Order ID | Unique code created by Ambur for orders.
Open Date | Date the order was created.
Open Time | Time the order was created.
Staff | User who created the order.
Orders | The number of orders in the summary.
Guests | Number of guests applied to the order.
Duration | Total time(minutes) orders have been open.
Item Total | Total dollar amount of all items added to orders.
Gratuity | The fees you apply that are marked as tip, i.e. gratuity automatically added for large parties.
Fees | Additional charges to an order, i.e. corkage fees.
Tax | Tax amount applied to an order.
Discount | Discount amount applied to an order.
Tip | Payment above amount owed for services.
Net Sales | Total sale amount including taxes, tips and fees.
Net Sales % | Percentage of the sale to total sales.

  1. Hover over 'Drill down by' to add additional columns.

    Location | Adds a column to display the location of the order.
    Day of week | Adds a column to display the day of week the order was created.

Filters

Use the built-in filters to get right to the data you need. When you apply filters, the report displays only the orders that match those parameters.

  1. Click a filter to expand its menu.
  2. Click to select value(s) for the filter.
  3. (optional) Click ‘Reset’ to remove all filters.

Save a Custom View

Save your customized Orders report so you can quickly return to that exact view later. Once a custom view is saved, it can be set as the default view that opens when the report is launched.

  1. Hover over ‘Custom View’ and select ‘Save view as’.
  2. Enter a name and description of the view and click 'Save'.

Change Default View

  1. Hover over the name of the view and select ‘Change default view’.
  2. Select a new default view for the report and click 'Save'.