Shift Report

The Shift Report provides an overview of a user’s sales, tips, voids, and payments over a specific time period. Users can run this at the end of a shift for a summary of their activity at the register.

Table of Contents

Run the Report

Run the Shift Report to review your register activity at the end of the day.

In-app reports must be run directly from your Hub device. Not at the restaurant? Use Ambur Cloud to view reporting from anywhere you have access to the internet.

Active User

The user currently signed into the register can easily obtain their Shift Report from any screen. Review tip totals, voids recorded, and transaction details on each summary.

  1. On the Hub device, tap the globe and select 'Shift Report'.
  2. Select a starting and ending date and time, then tap 'Run report'.

    If you are clocked in, the report will pre-fill the start time with the beginning of your shift.

  3. After the report is generated, choose how to receive it.

    Print | Print the report to a connected receipt printer.
    Email | Send the report in an email from the email account set up on your device.
    Message | Send the report via the Messages app from the iMessage account set up on your device.
    View | Look at the report right on your device.

Other Users

Users with access to the Management menu can run a Shift Report for themselves, for another user, or for multiple users at once.

  1. On the Hub device, tap 'Management' and select 'Reports'.

    Don’t see ‘Management’? Only users with management permissions can access this menu.

  2. Select a date and time range.
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    Use last few hours | Allows you to view information for the last few hours of the current date.
    Detailed Report | Toggle this on to view the detailed version of this report.

  3. Select 'Shift Report'.
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  4. (optional) Tap 'Includes' to select specific users to include on the report.

    Otherwise, the report will be run for all users.

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  5. Tap 'Run Report'.
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  6. After the report is generated, choose how to receive it.

    Print | Print the report to a connected receipt printer.
    Email | Send the report in an email from the email account set up on your device.
    Message | Send the report via the Messages app from the iMessage account set up on your device.
    View | Look at the report right on your device.

Read the Report

All reporting data is sectioned into groups, allowing for easy viewing.

Basic Shift Report

The basic version of the Shift Report displays a summary of the user’s register activity.

Header | Contains the report’s date/time range and when it was run.

User Information | Displays employee name, their number of orders, and number of guests they served.
Everything after this section applies to this specific user. If the report is run for multiple users, there will be multiple employee headers.

Tips | Overview of tips separated by payment type.
Tip Total | Total amount of tips for all payment types.
Tip Per Orders | Tip Total divided by the user’s total number of orders.
Cash Sales – CC Tips | Difference between the user’s cash sales and credit card tips. If employees hold on to cash sales during their shift, a positive amount means here they owe the restaurant money at the end of the night. A negative amount means the restaurant owes the employee.

Totals by User
Tip | Total tips accrued by the user.
Tax | Total amount of tax on user’s orders.
Total | Total of all orders processed by the user including tips and tax.
Total Per Orders | Total divided by the user’s number of orders.
Voids | Lists void totals and reasons.

Payments | Provides each payment type’s name, number of payments, subtotal, tip, and total.
Two payments types are shown here, but the report reflects all payment types accepted over the date range.

Major Groups | A breakdown of user’s menu items sold by Major Group.
Two Major Groups are shown here, but the report reflects all Major Groups over the date range.

Totals | The final section displays combined tip, order, and void totals for all users listed on the report.

Detailed Shift Report

The detailed Shift Report shows the same information as the basic version but also includes a list of individual payments.

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Detailed Shift Report | Displays each transaction by subtotal, tip, order unique ID, and order name.