The Tips report breaks down employee tip totals by user and by tender. If employees hold on to their cash sales, this report can also help you calculate how much they owe the restaurant at the end of the night.
To learn about how to add tips to orders, visit the Tips and Gratuity article.
Table of Contents
Run the Report
Run the Tips report for an overview of tips by user and by tender over a specific date range.
In-app reports must be run directly from your Hub device. Not at the restaurant? Use Ambur Cloud to view reporting from anywhere you have access to the internet.
- On the Hub device, tap 'Management' and select 'Reports'.
Don’t see ‘Management’? Only users with management permissions can access this menu.
- Select a date and time range.
Use last few hours | Allows you to view information for the last few hours of the current date.
Detailed Report | Toggle this on to view the detailed version of this report.
- Select 'Tips'.
- (optional) Tap 'Includes' to select specific users to include on the report.
Otherwise, the report will be run for all users.
- Tap 'Run Report'.
- After the report is generated, choose how to receive it.
Print | Print the report to a connected receipt printer.
Email | Send the report in an email from the email account set up on your device.
Message | Send the report via the Messages app from the iMessage account set up on your device.
View | Look at the report right on your device.
Read the Report
Below, we’ll show you how to understand the information displayed on the basic and detailed versions of the Tips report.
The basic Tips report summarizes the tips customers have left on your employees’ orders.
Header | Contains the report’s date/time range and when it was run.
Each user is listed alphabetically with their information underneath:
# of Orders | Total number of orders closed by the user.
Guests | Combined number of guests on all of the user’s orders.
Payment Types | Amount of tips on the user’s orders, broken down by tender.
Tip Total | Total amount of tips on the user’s orders.
Tip Per Orders | Tip Total divided by # of Orders.
Cash Sales – CC Tips | Difference between the user’s cash sales and credit card tips. If employees hold on to cash sales during their shift, a positive amount means here they owe the restaurant money at the end of the night. A negative amount means the restaurant owes the employee.
Total | Total amount of tips for all users listed on the report.
Tip Per Order | Average tip amount per order for all users on the report.
The detailed Tips report shows the same information as the basic version but also includes a list of tips for individual orders.
Detailed Tips Report | Displays each tip amount, order name, and unique order ID.