Totals by User Report
Use the Totals by User report to view order and payment information broken down by user. The details on this report can help you identify top sellers and analyze employee productivity.
To learn how to set up additional register users, visit the User Groups and Users article.
Table of Contents
Run the Report
Run the Totals by User report for an overview of each user’s orders over a specific date range.
In-app reports must be run directly from your Hub device. Not at the restaurant? Use Ambur Cloud to view reporting from anywhere you have access to the internet.
- On the Hub device, tap 'Management' and select 'Reports'.
Don’t see ‘Management’? Only users with management permissions can access this menu.
- Select a date and time range.
Use last few hours | Allows you to view information for the last few hours of the current date.
Detailed Report | Toggle this on to view the detailed version of this report.
- Select 'Totals by User'.
- (optional) Tap 'Includes' to select specific users to include on the report.
Otherwise, the report will be run for all users.
- Tap 'Run Report'.
- After the report is generated, choose how to receive it.
Print | Print the report to a connected receipt printer.
Email | Send the report in an email from the email account set up on your device.
Message | Send the report via the Messages app from the iMessage account set up on your device.
View | Look at the report right on your device.
Read the Report
Learn to read the Totals by User report to understand which employees are most productive and generate the most revenue.
The basic version of Totals by User displays a summary of orders and payments by register user.
Header | Contains the report’s date/time range and when it was run.
Each user is listed alphabetically with their information underneath:
# of Orders | Total number of orders closed by the user.
Guests | Combined number of guests on all of the user’s orders.
Tip | Cumulative amount of tips accrued by the user.
Tax | Total tax charged on this user’s orders.
Total | The combined totals of the user’s orders including tax and tip.
Total Per Orders | Total divided by # of Orders.
Total Per Guest | Total divided by number of Guests.
Payments applied to the user’s orders are broken down by type:
Subtotal | The total, before tip, for the payment type.
Tip | Total tip amount for this user from this payment type.
Total | Subtotal plus Tip amount.
# of Payments | Total number of payments accepted by this user.
Subtotal | Value of the user’s sales before tax and tip.
Tax | Total tax from all of the user’s orders.
Tip | Total tip amount from all of the user’s orders.
Total | Subtotal plus Tax and Tip.
At the bottom, after all users, there are cumulative report totals:
# of Orders | Number of orders closed by all users on the report.
Tip | Combined tip amount collected by all users on the report.
Tax | Combined tax total for all users on the report.
Total | Total order amount (including tax and tip) from all users on the report.
The detailed Totals by User report has the same information as the basic version, but also lists out each individual order.
Each order is listed under the user who closed it:
$26.00 | Order total including tax and tip.
#10 | Name of the order.
(8ED39BEC) | Unique order ID number.
Under each payment type, transactions are listed with their subtotal, tip, order ID, and order name.