Ambur Cloud

Ambur Cloud is an account management resource where you can track sales, update contact information, add/remove business locations, and more.

Table of Contents

Log In

Download Ambur and create an account to establish your login email and password. After that, visit http://www.amburcloud.com to log in to Ambur Cloud.

  1. Enter your email address, password, and click 'Log In'.

    If you do not remember your password, click ‘Forgot Password’ and follow the steps to reset it.

Reports

In addition to in-app reporting, several reports can be viewed remotely from any web browser through Ambur Cloud.

If you do not see some of these reports, update the Ambur app to version 2.9.1 or above.

At a Glance | View live sales, yesterday’s sales, and sale trends for all of your locations. This is the default page that loads when you log into Ambur Cloud.
Visit our At a Glance article to learn about this section of reports.

Discounts | Keep track of how frequently discounts are being used, which discounts are most popular, and which users/employees are applying discounts to orders. This report is a key loss-prevention resource.
Visit our Ambur Cloud Discounts Report article to learn more about this report.

Item Sales | Get an overview of which menu items are selling. Customize, sort, and filter this information to discover new insights about your item sales.
Visit our Item Sales Report article to learn about this report.

Modifier Sales | Wondering which modifiers are most popular or which bring in the most revenue? Look no further than the Modifier Sales report.
Visit our Modifier Sales Report article to learn about this report.

Payments | The Payments report summarizes the order payments received by your business. View total payments or look at payments by type, location, or staff.
Visit our Payments Report article to learn about this report.

Shifts | Similar to the in-app Payroll Report, this tells you which employees worked and includes their hours, wages, and total money earned.
Visit our Shifts Report article to learn about this report.

Orders | View detailed information about your store’s orders. See orders by location, which staff member created the order, and more!
Visit our Orders Report article to learn about his report.

Preferences

Ambur Cloud users have the ability to set up daily summary emails. These emails send out automatically after the restaurant closes.

  1. Under Reports, click 'Preferences’.
  2. Check the box to receive daily summary emails.
  3. Enter how many minutes after closing each report should send.
  4. (optional) Enter additional email addresses to receive reports for each location.

    If there are multiple emails for a location, separate each with a comma.

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  5. Click 'Save'.
  6. Check your email after closing for the daily summary email.

Profile

Change preferences and settings pertaining to the business and account owner.

About Me

Manage your contact information and change your password in the About me section. Learn more about filling out this account owner profile in our Ambur Cloud – About Me article.

  1. Click 'About Me'.
  2. Add contact information.
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    First Name | Enter the account owner first name.
    Last Name | Enter the account owner last name.
    Email | The account owner email address.
    Phone Number | Enter the best contact number.
    Time Zone | Select from the list.
    Language | Select a preferred language.
    Address | Enter the business street address.
    City | Enter the city.
    State or Province | Enter the state or province.
    Zipcode | Provide a zip or postal code.
    Country | Choose your country.

  3. Click 'Save' to save your information.
  4. (optional) Change your password by clicking the 'Change My Password' button.

Locations

Easily add, remove, or edit an unlimited number of business locations.

  1. Click ‘Locations’.
  2. Click ‘Add New’ to add a location.

    Or, you can edit an existing location.

  3. Fill in the business information fields.
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    Business Name | What that location is called.
    Each location’s name must be unique (e.g. ‘Ambur Cafe – 1st St.’ vs ‘Ambur Cafe – Broadway’).
    Business Type | Choose ‘Full-Service Restaurant’, ‘Quick-Service Restaurant’, or ‘Bar’.
    Phone | Enter the location’s business phone number.
    Time Zone | Choose the time zone that location operates in.
    Address | Enter the location’s address.

  4. Set each day's opening and closing time.

    Check the ‘Closed?’ box next to days the restaurant is closed.

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  5. Click 'Save' to save the location profile.

Subscriptions

Manage subscription plans and payment information for all of your locations here. Learn more about choosing and changing subscriptions in our Ambur Cloud – Subscriptions article.

  1. Click ’Subscriptions’.
  2. Click ‘SUBSCRIBE’ to change the subscription status of a location.

    If your account is in ‘trial’ or ‘cancelled’, click ‘SUBSCRIBE’ to select a plan and enter payment information. If your location has an active subscription, the plan will be listed with an option to ‘CHANGE’ the subscription.

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  3. Choose a plan type, number of devices, and click 'Next'.
  4. Enter payment Information and click 'Subscribe'.

Support

Go to the ‘Support’ section to find answers to any questions you may have.

  1. Click ‘Support’.
  2. Select one of the options in the support section.

    Visit the Setup Overview, search our Support Site, email us for help at support@amburcloud.com, or send us your ideas to product@amburcloud.com.

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