Quick Setup Guide

Welcome to Ambur!

Ambur is a modern and simple Point of Sale system for restaurants and bars available for iOS on iPads, iPhones, and iPod Touch. Download the app here.

This brief tutorial will guide you through the initial steps needed to get your Ambur system up and running.

Table of Contents


Before starting this tutorial, make sure you have downloaded Ambur and activated your new license.


Settings

Change a multitude of settings from adding your business name to accepting tips. Check out detailed settings information and watch the accompanying video here.

  1. Tap 'Management' on the bottom menu
  2. Select 'Settings' on the left menu
  3. Toggle individual settings on and off as desired

    Learn more about individual settings in our Settings article.

Table Layout

The Table Layout lets hosts see what tables are available for new customers and allows servers to quickly create new orders.

  1. Enable Table Layout in 'Settings'

    Learn about settings in the Settings article.

  2. Tap 'Management' on the bottom menu
  3. Select 'Table Layout' from the left menu
  4. Select 'Square' or 'Circle' and tap the screen to add a table.

    Enter a table name and the number of guests permitted.

  5. Drag and drop tables to move them around

Default Tax Rate

The default tax rate is the tax you charge customers and it is automatically added to all items.

  1. Tap 'Management' on the bottom menu
  2. Select 'Tax Rates' from the left menu
  3. Tap 'Default Tax Rate' on the left menu.
  4. Tap 'Rate' on the right side and enter a percentage.

    For information and accompanying video about tax rates, view our Manage Tax Rates article.

Build Your Menu

Menu items can be set up in two different ways: one at a time or all at once by importing a spreadsheet. For information on importing visit our Import a New Menu article.

  1. Select 'Menu' on the bottom menu
  2. Tap the + to add a new item
  3. Enter the basic details of the menu item

    Visit our Create Your Menu article for more information about each field.

  4. Enter in more advanced options for reporting and printing

    Printer Group | Add item to an applicable printer group.
    Tax Rate | Assign an individual tax rate to the item to override the default tax rate.
    Menu Categories | Attach item to a category.
    Modifiers | Link active modifier groups or create a modifier specific to this item.

  5. Repeat steps 2 - 4 for each additional menu item

Printers

For the most reliable printing, we recommend and support hardwired printers (Star TSP143LAN and Star SP742ML). These printers connect to your router and communicate with your devices over Wi-Fi.

  1. Make sure you have access to your router
  2. Plug the power cable into the printer and a power outlet
  3. Plug the ethernet cable into the printer's 100/10BASE port and the other end into your router
  4. Load the paper (and ink ribbon for the SP700)
  5. Turn on the printer and wait for a solid green light
  6. Connect your iPad wirelessly to your printer(s)

    Follow these steps for your receipt printer (TSP100).
    Follow these steps for your ticket printer (SP700)

If you need to purchase hardware, give our Point of Sale specialists a call at 866.836.0050 and they can help you get what you need!

Employees

In Ambur, your staff and employees are listed as users and categorized into user groups.

Users

Creating users allows for individual login codes, permission setting within user groups, and user tracking for actions and reports.

  1. Tap 'Management' on the bottom menu
  2. Select 'Users' from the left menu
  3. Tap the + sign at the top to add a new user
  4. Fill out the information as needed

    For more detailed information and accompanying video about creating users please read here.

User Groups

User groups allow users to be organized into wage and permission groupings.

  1. Tap 'Management' on the bottom menu
  2. Select 'User Groups' from the left menu
  3. Tap the + icon to add a new user group
  4. Fill in the fields as necessary

    For detailed information and accompanying video about setting up user groups please read here.

Permissions

Permissions allow for account owners to determine which user groups can view or perform a particular action or setting.

  1. Tap 'Management' on the bottom menu
  2. Select 'Permissions' from the left menu
  3. Select a 'User Group' from the left menu
  4. Select a specific permission group from the left menu

    For more detailed permissions information and accompanying video take a look at our article here.

Ambur Cloud Settings and Information

Ambur Cloud is an account management resource where you can track sales data, update contact information, add or remove business locations, manage subscriptions, and change reporting preferences.

  1. Visit amburcloud.com.
  2. Log in with your email and password.

    Read our Ambur Cloud article for information on everything you can do.

Integrated Credit Card Processing

Give our Point of Sale specialists a call at 866.836.0050 and they can help you get started with credit card processing then follow the steps below!

  1. Receive an email from our team with your boarding credentials

    The boarding credentials will contain your username and password.

  2. Enter the credentials in Ambur

    For detailed instruction see here.

  3. Plug the iDynamo swiper into the iPad

    iDynamos must be purchased directly from Ambur. Third party devices are not encrypted to work correctly. See detailed setup instructions here.

  4. Run a test transaction

    Read our Processing Credit Cards article on details on how to run a credit transaction.


Now you are all set to start using your Ambur app at your restaurant or bar!

Check out the rest of our support site for information on using Ambur and additional setup articles.