Create, manage, and track customer reservations so the restaurant is ready when a party arrives.
Table of Contents
Create a Reservation
Enter all of a reservations details: time, number of guests, special notes, and more.
- Tap 'Reservations' and select the + button.
- Fill in the reservation information.
Name | What the reservation is called in Ambur and on reporting.
# of Guests | How many guests the reservation is for.
Date | The date and time the party is scheduled to arrive.
Notes | Record table preference, allergies, etc.
- (Optional) Tap 'Customers' and select customer(s) to attach to the reservation.
Or, press the + button to create a new customer.
Share a Reservation
Communicate the details of a reservation to customers or staff by printing, emailing, or messaging.
- Choose a reservation.
- Tap the Action icon and select 'Share Reservation'.
- Choose how to share the reservation.
Print it, send it in an email or message, or view it on screen.
Use Permissions to fine tune what a group of users can access when adding or editing reservations.
- Go to 'Permissions' and choose a user group.
- Select 'Reservation’ from the Permissions menu.
- Modify permissions as needed.
Toggle whether users in the group can add or delete reservations.
Select ‘Hide’, ‘View’, or ‘Edit’ next to each feature.
Hide | User Group will not see the feature at the register.
View | Ability to view but not change the feature.
Edit | User group can make changes to the feature.
Sample Reservations Report
Refer to the Reservations report for a list of all reservations scheduled over a period of time. Visit the Reporting Overview article for help running the report.
Start | Report’s starting date and time.
End | Ending date and time of the report.
Ran on | When the report was generated.
1/6/16 | Date the reservation is scheduled for.
5:40 PM | Time the reservation is scheduled for.
2 | Number of guests that are attending.
Doug | Name of the reservation.
(1st time) | Notes that were entered.