TSP100 Ethernet Printer Setup

Set up the Star Micronics TSP100 ethernet printer to begin printing receipts. While the TSP100 can also print tickets, we recommend using the SP700 in hot kitchen environments.

Table of Contents

Connect Printer to Router

Before starting, you will need Wi-Fi at your location and access to the router. The TSP100 is not wireless and must be plugged into a router via physical ethernet connection.

  1. Plug the power cable into the printer's rightmost port & the other end into a power outlet.
  2. Plug an ethernet cable into the printer's '100/10BASE' port
    Click to Enlarge
  3. Connect the opposite end of the ethernet cable to a numbered port on the router.
  4. Flip the on/off switch to turn on the printer.
  5. Pull back the lever to open the cover, load the paper, and close the cover on the paper.

    Paper must feed from the bottom of the roll as shown below.

  6. Wait for the 'READY' light to turn solid blue/green.

    The READY light color depends on the model & version of the printer.

To connect your cash drawer to your printer, see the Cash Drawer Setup article.

After connecting the printer, find its IP address, enter it in Ambur, and complete setup.

  1. Turn the printer off.
  2. Hold down the 'Feed' button.
  3. Continue to hold down the feed button and turn the printer back on.
  4. Once the printer begins to print, let go of the feed button.
  5. Note the IP address listed on the second receipt under 'Current IP Parameters Status'.

    Two receipts print, but only the second is necessary.

  6. In Ambur, tap 'Management' and select 'Printers'.
  7. Tap the + button to add a new printer.
  8. Enter printer information and settings.

    Name | Name of the printer
    IP Address | Type the IP address listed on the diagnostics receipt.
    Printer Type | Tap to select ‘STAR raster mode-STAR TSP100/650/750’.
    Characters Per Row | Leave this set to 0. Changing this setting can cause printing issues.
    Open Drawer on Print? | Turn on for a connected cash drawer to open each time a receipt prints.
    Kitchen: Print Notes in Red if Possible? | If on, kitchen notes print in red (only on the SP700 printer).
    Kitchen: Print 2x as Wide in Line Mode? | If on, letters on kitchen tickets print twice as wide.
    Kitchen: Print Line Between Items | If on, lines appear on kitchen tickets to separate menu items.
    Raster Font Size | TSP100 Enter a higher or lower value to increase or decrease the size of receipt text.

  9. Tap to assign group settings.

    Printer Groups | Kitchen Printers. Choose printer groups the printer should print tickets for.
    Closed Order Devices | Receipt Printers. Pick devices to print a receipt to this printer when an order is closed (must toggle on ‘Print receipt on order close’ for automatic printing). Selected devices also open the cash drawer connected to this printer.
    Customer Copy Order Types | Receipt Printers. Prints a customer receipt for selected order types when you send items to the kitchen.
    Customer Receipt Devices | Receipt Printers. Choose which devices need to print open order receipts to this printer.
    Kitchen Copy Devices | Kitchen Printers. Set which devices reprint kitchen tickets to this printer. This does not override assigned kitchen printers for menu items.
    Kitchen Copy Order Types | Kitchen Printers. Assign the printer to print a kitchen ticket for selected order types. Two tickets print if order items are part of a printer group assigned to a printer and order is given this order type.
    Delete Printer | Removes the printer from Ambur.

  10. (optional) Tap the action button and select 'Print Test Sheet' to test the printer.

Printer Permissions

Use permissions to fine tune what a group of users can access when adding or editing a printer.

  1. Go to 'Permissions' and choose a user group.
  2. Select 'Printer'.
  3. Modify permissions as needed:

    Toggle whether users in the group can add or delete printers.

    Select ‘Hide’, ‘View’, or ‘Edit’ next to each feature.

    Hide | User Group will not see the feature at the register.
    View | Ability to view but not change the feature.
    Edit | User group can make changes to the feature.