Orders Report

Analyze your restaurant’s orders with the Orders report. Find out which locations handle the most orders, see which days and times are busiest, and uncover new insights about how customers place orders.

Table of Contents

Run the Report

In Ambur Cloud, run the Orders report to see detailed information about both open and closed orders.

You must be using Ambur version 2.9.1 or above to run this report. Visit our Update the Ambur App support article to learn how to update your app.

  1. Click 'Orders'.
  2. Hover over the views button to load a custom preset view.

    Hover over a preset to view its description.

  3. Hover over 'Time period' to select a preset or custom time period.
    Click to Enlarge

Report Summary

The Summary section gives an overview of orders by location, day of the week, menu period, or by any of the other criteria mentioned below.

  1. Hover over 'View by...' and select a summary type.

    Location | Shows total orders by location.
    Click for a sample view of the Location Summary

    Day of Week | Displays total orders by day of the week.
    Click for a sample view of the Day of Week Summary

    Menu Period | Summarizes orders for 5 preset menu periods (Breakfast, Lunch, etc).
    Click for a sample view of the Menu Period Summary

    Order Type | Gives total orders for each order type.
    Click for a sample view of the Order Type Summary

    Created Date | Shows total orders by the order creation date.
    Click for a sample view of the Created Date Summary

    Staff | Gives each individual user’s total orders.
    Click for a sample view of the the Staff Summary

  2. (optional) Click the plus sign to select another option to organize your summary by.

    The summary includes columns for all selected summary types.

    Click to Enlarge
  3. Click any table header to sort ascending or descending.
    Click to Enlarge

    Ratio | Percentage of the total Item Total.
    Order Count | Total number of orders.
    Guests | Total number of guests added to orders.
    Duration | Average time orders remained open.
    Item Total | Total dollar amount of all items added to orders.
    Fees | Additional charges to an order, i.e. corkage fees.
    Discount | Total amount of discounts applied to orders.
    Net | Total sales amount including discounts and fees.
    Tax | Total amount of taxes added to orders.
    Gratuity | Tips applied to orders using preset fees.
    Tip | Gratuity plus any additional tips added to orders.
    Order Total | Net plus Tax plus Tip.

Report Details

The Details section breaks down the Summary and shows every individual order.

Click to Enlarge

Most columns are defined in the Report Summary section above. Below are terms we did not cover:

Order Name | The name applied to an order at the register.
Order No | The order tally.
Order Ref | Click the link to view detailed information about the order.
Order Type | Order type assigned to the order.
Created Date | Date the order was created.
Open Time | Time the order was created.
Staff | User who created the order.

  1. Hover over 'Add columns' to add columns to the report.

    Day of Week | Adds a column to display the day of week the order was created.
    Location | Adds a column to display the Ambur location where the order was created.
    Tax Exempt? | Add a column to indicate whether an order was tax exempt.

Filter the Report

Use the built-in filters to get the specific data you need. When you apply filters, the report displays only theorders that match those parameters.

  1. Click a filter to expand its menu.
  2. Click to select values for the filter.
  3. (optional) Click ‘Reset’ to remove all filters.

Save a Custom View

Save your customized Orders report so you can quickly return to that exact view later. Once a custom view is saved, it can be set as the default view that opens when the report is launched.

  1. Hover over the views button and select ‘Save my search as a view’.
  2. Enter a name and description of the view and click 'Save'.

    (optional) Check ‘Make this my default view’ to make it the default view that loads for the report.

Change Default View

  1. Hover over the views button and select a view.
  2. Hover over the views button and click 'Set current view as default'.

Export the Report

Quickly export a copy of the Shifts report to share it with others who may need its data.

  1. Hover over the 'Export' button and select an export method.

    Google Sheet | Copy the report data to a Google spreadsheet.
    Email PDF | Send the report attached to an email in PDF format.
    Email Excel | Send the report attached to an email in Excel format (.xlsx).
    Share Link | Copy a direct link for the report to your clipboard.
    Print | Print the report to a connected printer.