Manage Order Types

Order Types label kitchen tickets to help kitchen staff identify how to prepare a dish. Whether orders are for “dine-in” or “take-out”, your staff knows exactly how to make┬áthem.

Table of Contents

Creating Order Types

Set up some order types to classify orders for kitchen staff as dine-in, to go, etc.

  1. Tap 'Management' and select 'Order Types'.
  2. Tap the + button to add a new order type.
  3. Fill in a 'Name'.

    To-go, take out, dine in, and delivery are commonly used examples.

  4. (optional) Set users and printers for the Order Type.

    Users | When the selected user(s) create an order, the order type is automatically applied.
    Selecting a user here overrides the default order type.
    Customer Receipt Printers | Receipts for this order type print to the selected printer.
    Kitchen Printers | Choose which printer prints the ticket for this order.

Check out the Order Screen Overview article to see where to tap on the order screen to manually apply an order type.

Setting Default Order Type

Set a default order type and every order, regardless of who places it, will be assigned that order type.

  1. Tap 'Management' and select 'Settings'.
  2. Tap 'Add default order type' and select an order type.

    All new orders will be this order type.

Order Type Permissions

Use Permissions to fine tune what a group of users can access when creating or editing order types.

  1. Go to 'Permissions' and select a user group.
  2. Choose 'Order Type'.
  3. Modify permissions as needed:

    Toggle whether users in the group can add or delete order types.

    Select Hide, View, or Edit next to each feature.

    Hide | User Group cannot see the feature at the register.
    View | Ability to view but not change the feature.
    Edit | User group can make changes to the feature.