Refunds
Refund an order to return money back to a customer in their original form of payment.

Table of Contents
Reopen an Order
Only open orders can be refunded. If an order is closed, open it back up first.
- Tap 'Closed' and choose an order.
- Select the action button and tap 'Open'.
- Tap 'Open' and select the order.
Non-Credit Refunds
Non-credit payment types include things like cash, gift certificates, or credit cards processed through an external terminal.
- Tap the payment to remove it.
- Return funds to the customer.
- Void the order.
To learn how, visit the Voids support article.
Credit Card Refunds
Refund an entire order that was charged to a credit card in Ambur. Partial refunds are not supported.
- Tap the credit card payment, then 'Edit'.
- Select the action button and tap 'Void'.
Or, ‘Refund’ if the order is from a previous day’s batch.
- Void the order.
To learn how, visit the Voids support article.